Descripción General
At Shop And Gets, we understand that a move is not simply transporting objects, but rather relocating lives, memories, and corporate assets. Our residential and commercial moving services are designed to eliminate the anxiety associated with relocation, transforming a complex logistical process into a smooth and controlled experience. Since our founding in 2014, we have perfected the art of moving sensitive cargo between our strategic hubs in Miami, Caracas, Madrid, and Shanghai.
We operate with our own infrastructure, including high-capacity warehouses such as our 5,000 m² headquarters in Doral, Florida, and our offices in Parque Cristal, Caracas. This allows us to manage door-to-door international moves with complete transparency. Whether you need to move an entire apartment from the United States to Venezuela or relocate corporate offices within Venezuela, our team takes care of every detail, from the first roll of packing tape to the final placement of the furniture at the destination. We are not intermediaries; we are your logistics partner with NVCC, TSA, and INTT licenses, guaranteeing legality and regulatory compliance every step of the way.
Cómo Funciona
Our moving operating procedure is governed by a strict 10-step protocol adapted to the delicate handling required for personal belongings and fixed assets:
The process begins with a request and a technical evaluation, which can be in person or virtually, to determine the exact volume and packing requirements. After approval of the customized quote, we proceed to the critical phase: professional packing. Our specialized team uses high-strength materials to protect tableware, artwork, electronics, and furniture, performing the necessary disassembly with appropriate tools.
Once the shipment is secured, we manage the pickup and transport to our warehouses for final preparation and palletizing, if applicable. Shipping is done by sea or air, depending on urgency and volume, with transit times ranging from 15-35 days for ocean routes and expedited times for air shipments. During transit, we maintain constant monitoring. Upon arrival at the destination, our Customs Brokerage department manages the nationalization process with SENIAT or other relevant authorities, optimizing tariff classification. Finally, we carry out the delivery and, if contracted, the assembly and debris removal, closing the cycle with your satisfaction confirmation.
Casos de Uso Ideales
This service is designed to cover a wide range of relocation logistics needs. It's the perfect solution for families returning to Venezuela who need to repatriate their entire household belongings from the United States or Europe. It's also ideal for expatriates moving to Madrid or Shanghai for work assignments who need to bring their essential belongings with them.
In the corporate sector, our commercial relocation services are vital for companies expanding their operations or changing headquarters within Venezuela, covering routes from Caracas to industrial centers in Valencia, Puerto La Cruz, or Maracaibo. We also manage the transport of sensitive inventory and office furniture for multinational corporations requiring TSA security standards and guaranteed traceability.
Seguridad y Control de Riesgos
The integrity of your belongings is our absolute priority. We have a zero-tolerance policy for damage caused by negligence. All our moves travel under strict security controls, including 24/7 GPS tracking on ground transport units and satellite tracking on international legs. Reinforced packing is our first line of defense, using nesting techniques and multi-layered protection.
To mitigate financial risks, we offer comprehensive insurance that covers 100% of the declared value in case of proven loss or damage, with a premium ranging from 3% to 5% of the actual invoiced value. Furthermore, we are rigorous in complying with international security regulations, filtering out prohibited items such as weapons, military equipment (including gas masks, camouflage vests and uniforms), illicit substances, and cash, thus ensuring the legality of the entire container and preventing customs delays.
Compromiso y Confianza
Shop And Gets operates under the philosophy of "Technology that drives trust." Our track record since 2014 and our global expansion into China and Europe attest to our strength. We are not a virtual company; our clients can visit us at our physical locations in Doral (Zip 33166) or in Chacao, Caracas, to personally coordinate their moves.
We understand that allowing us into your home or business requires a high level of trust. Therefore, all our operational staff are properly identified and trained in handling sensitive cargo. We are committed to transparency: there are no hidden costs in our quotes, and we maintain open communication throughout the entire process. Should any unforeseen issues arise, our customer service and legal support team is ready to resolve them, honoring our vision of building lasting relationships.
Beneficios Clave
By choosing our moving service, you gain the peace of mind of a turnkey solution. The main advantage is a drastic reduction in operational stress; we handle customs paperwork, transport permits, and physical logistics. We offer flexible rates, with highly competitive ocean freight options starting at $180 per ton/cubic meter for large volumes, and air freight options for urgent shipments of personal belongings.
Our nationwide distribution network in Venezuela ensures that, whether your destination is an urban area in Barquisimeto or a remote location in San Cristóbal, your belongings will arrive at your door. Furthermore, our integrated services allow us to offer temporary storage in Miami or Madrid if your new residence isn't yet ready, providing a level of flexibility that few other providers can match.
Consideraciones Operativas
It is essential that the customer declare the actual value of the merchandise for insurance and customs purposes. Please remember that, although there are exemptions for low-value shipments, full-scale moves are subject to the valuation and discretion of the SENIAT (National Integrated Customs and Tax Administration Service) or the destination customs office, and the customer is responsible for any resulting taxes.
For any claims regarding the condition of your belongings, you have 7 consecutive days after delivery to report any issues; after this time, the service is considered accepted. We recommend planning your move at least 3 weeks in advance for sea freight routes to coordinate container space and avoid delays due to port congestion. It is strictly prohibited to include replica weapons, pornographic material, or any item restricted by Venezuelan or international law in your shipment.